Piattaforma

Pulse + Core al centro di ogni chiamata.

L'identità entra dalla tua directory. La voce entra dai tuoi operatori. Pulse + Core le cuce insieme, applica le regole e spinge le chiamate verso Microsoft Teams, il mobile e qualsiasi cosa venga dopo. Il diagramma qui sotto è il modello mentale — ogni sezione fa zoom su una parte.

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Il modello mentale

Livello applicativo sopra. Livello vocale sotto. Pulse + Core nel mezzo.

Due livelli, un solo cuore. Leggi il diagramma dall'alto in basso per la storia applicativa, dal basso in alto per quella vocale — entrambe si incontrano in Pulse + Core. Le quattro sezioni qui sotto mettono in evidenza una parte ciascuna.

Application layer Voice layer
Entra ID
Googlesoon
SIP carriers
PBX
Pulse · Core
Coming soon Breakouts
  • AI
  • Summary
  • Transcription
  • ElevenLabs
  • Sainer
Connectors
  • Webhooks
  • REST API
  • CRM
  • Ticketing
Services
  • MS Teams
  • Zoomsoon
  • Webexsoon
  • Phone
    Our product built on the same platform
Voice systems
  • SBC
Zoom · in alto nel diagramma

Identità in entrata.

Application layer

Pulse listens to your directory.

Microsoft Entra ID today, Google Workspace next. Pulse analyses your directory, derives groups and patterns, and turns them into blueprints — calling-line identity, group memberships, ring policies, audit trails. Every joiner-mover-leaver propagates from your directory of record without a script in sight.
Zoom · il cuore

Pulse + Core.

The control plane

One brain. Two domains.

Identity people speak in users, groups and policies. Voice people speak in trunks, prefixes and codecs. Pulse + Core is the only layer that speaks both — so a change on either side propagates correctly to the other. Multi-tenant by default, delegated admin for partners, per-customer billing baked in. The console MSPs and resellers actually run their day from.
Zoom · in basso nel diagramma

Voce in entrata.

Voice layer

Carriers, codecs, quality — all on the same plane.

Bring your own SIP trunks or use ours. Pulse + Core handles the SBC, the failover, the routing decisions, the SDR. Every call leaves a CDR with quality metrics — MOS, jitter, packet loss — so issues get caught before customers report them. EU-hosted, ISO 27001 data centres, Dutch and Belgian routing. Breakouts (AI, transcription, summary) coming next.
Zoom · ciò che esce

Chiamate connesse.

Endpoints

Native in Microsoft Teams. Mobile next.

Pulse + Core dispatches to the systems your users actually live in. Today that's native PSTN inside Microsoft Teams via Direct Routing — no Teams Phone licence required, identity provisioned by Pulse, dialled from the standard Teams app on desktop and mobile. Mobile twinning, transfer-to-handset, and the rest of the breakouts come out of the same engine.

Vuoi percorrere il diagramma sul tuo tenant?

30 minuti, il tuo operatore, il tuo provider d'identità. Mappiamo il tuo stack sulla piattaforma dal vivo.

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